Questions and answers
Frequently asked questions
How Divide works, what stays private, what it records, and where professional advice still belongs.
Getting started
What is Divide?
Divide is a private, organised place to record belongings and financial information during separation, note your own choices, and see what each person wants, where the choices match, and what still needs discussion or professional input.
Do we need to agree before we begin?
No. Divide uses one shared case for both people. One person creates it and invites the other, whether that happens immediately or later. Each person then records their own choices privately against the same list, without having to negotiate every item in real time.
Can I start before inviting the other person?
Yes. You can create the case and begin organising without sending an invitation. The other person is not contacted until you choose to invite them.
What if the other person does not participate or stops?
You can keep organising your own belongings and financial information at any time. Combined results and the comparison become available once both people have completed and confirmed their work. Divide never reveals or infers the other person’s private choices.
Privacy and information
Are our choices private?
Yes. While either person is still working, the other person’s Pass, Decide later and Claim choices remain hidden. Combined choices become available only after both people complete and confirm their work.
Belongings and financial information
Do I need exact addresses, values or documents to begin?
No. A label such as ‘Richmond home’ or ‘Holiday house’ is enough to start. Values can remain pending where they are not yet known. Divide can record whether supporting documents are available, but documents are not uploaded to or stored in Divide.
What can I put in the Financial Register?
You can record property and financial information relevant to the separation, including assets, liabilities, ownership information, pending or disputed values and other supported categories. Divide records what is entered; it does not determine the legal property pool or calculate entitlement.
Choices and results
Does Claim mean I own or will receive the item?
No. Claim records what you want. It does not determine legal ownership, entitlement or the final destination of the item.
What happens if we both claim the same item?
It is kept in a separate area for discussion or, where appropriate, professional or mediator input. Divide does not decide between you.
What happens if neither of us claims an item?
It moves to a separate no-claim pathway so you can record an appropriate next step, such as selling, donating, discarding or another agreed outcome where the product supports it. It is not treated as the same issue as an item both people want.
What reports can Divide produce?
Divide uses distinct report states: a progress view while work is underway, a Combined case report after both people complete and confirm, and a Finalised case record only when all required finalisation steps are complete.
Professional access
Can I invite a professional?
Yes. Each person may appoint their own lawyer or accountant. If both people want to use the same accountant, the second person can separately choose to share that accountant. One person nominates an appointed mediator and the other must approve before the mediator joins. The mediator role does not access the Financial Register and does not by itself mean accredited family dispute resolution.
Pricing and access
How much does Divide cost?
It is free to begin with up to 50 combined inventory and Financial Register records. One payment of $299 including GST unlocks the shared case for both participants for 24 months. There is no monthly subscription.
Legal and safety
Is Divide legal or financial advice?
No. Divide records and organises information and choices. It does not provide legal or financial advice, value assets, determine ownership or entitlement, create a court order or replace formal disclosure and professional advice.
Is Divide suitable for every separation?
No product is right for every situation. Review Divide’s Trust & Safety guidance before inviting another person. Do not use Divide where participation or information sharing could put you at risk; seek appropriate professional or emergency support.
Divide records and organises information and choices. It is not legal or financial advice.
